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Add a 3D Model
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See it in AR
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AR.js
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Troubleshooting
FaceAR
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Transforming Content
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Embed into Website or App
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Troubleshooting
React Native
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Troubleshooting
What to do when things don't work as expected with building your FaceAR app.
Know Issues
Our team is actively investigating the following issues:
A 3D asset sometimes appears as a black box on iOS.
I can't see the 3D asset!
Are you pointing to the right target?
Make sure to point your phone to a face.
Is your asset too small/big?
It might be the case that your 3D assets it too small or too big to appear in the camera view.
Scale the model by adding a metadata key named
scale
to the 3D models. See how to add metadata in the
Data Page
section of the documentation.
Now
rescan the QR code
to rebuild and refresh your FaceAR app.
I am getting some other error.
Let's talk! Ask on
Slack
or send an email to
[email protected]
and please attach a screenshot of the error you are experiencing.
FaceAR - Previous
Embed into Website or App
Next - React Native
Fetching Data
Last modified
1mo ago
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Outline
Know Issues
I can't see the 3D asset!
Are you pointing to the right target?
Is your asset too small/big?
I am getting some other error.